Review of hexi app and hexi bicycles based on my experience

Since many days I was observing bicycles at the several Hexi stations at various places all over Nashik city which can be used by anyone through Hexi mobility app. One fine day I decided to use these cycles just for fun as I could not ride cycle for many years. Whenever I used to see this, the urge to ride this cycle appeared and finally I satisfied my urge of riding cycle offered by Hexi. Here is my review of Hexi bicycle-sharing or riding using the Hexi app based on my experience.

Also, read How to use Hexi app for riding Hexi bicycles

My experience with Hexi app and Hexi Bicycles

Hexi Station

1. Hexi App downloading and registration was done successfully. For the first time trial, I recharged my Hexi account with Rs. 5 for 30 minutes ride. Please go through the post How to use Hexi app for riding Hexi bicycles to know more about the Hexi app and subscription plans.
2. I searched for Hexi stations near to my location; I found one of them just 500 meters away and landed there for riding. 
3. There were 7-8 bikes or bicycles at the Hexi stations. Picked one of them, opened the Hexi app and clicked on “Unlock bike”. I scanned the QR code at the back of the Hexi bikes and lock was unlocked automatically. 
4. I was trying to pull out the bicycle to ride and suddenly the trip was ended in the Hexi app automatically. I don’t know what happened but the trip was ended within a few seconds (Later I contacted customer care, told them about this issue and they provided me a free ride for 30 minutes).
5. Then I thought to recharge again and ride for 30 minutes. This time I unlocked another Hexi bike. But again I could not ride the Hexi bike because this time I selected the bicycle whose front tyre was damaged. I did the mistake of NOT checking the Hexi bikes’ condition properly before unlocking. The recharge for this trip was wasted. Then I checked every cycle parked at that Hexi station and found most of them were not in good condition with damaged parts like the seat, tyre, etc. 
6. In the end, I picked one of them in better condition, unlocked and rode it successfully. The riding was comfortable enough though the bicycle feels a bit heavy. Please note, the bell is built in the right handle grip. I did not know about the bell before starting the ride as you won’t see the bell as in other bicycles. 
7. Hexi bikes are GPS monitored secured from theft. Locations of Hexi bikes are updated on the Hexi app. 

Tips:

• Check the bicycle condition before unlocking the Hexi bikes.
• There is no timer in the app after you start the ride. You take care of the timing yourself after unlocking the bike because riding a Hexi bike more than 30 minutes in a single trip will cause extra payment of Rs. 5 per 30 minutes. You won’t be able to END Trip after locking the Hexi bike manually if you rode more than 30 minutes in a single trip. In this case, when you END trip the app will ask you to pay again. If you do not END trip then you can’t unlock the Hexi bike next time. So better you supervise your riding minutes after unlocking to avoid extra payment or hassle. 

Availability of Hexi Bikes:

As per the website, till now the Hexi network is spread in just 7 cities in India and they are Chandigarh, Jabalpur, Bhubaneshwar, Nashik, Vizag, and Kochi. But these details do not match with the Hexi station network in the Hexi app. If you are looking for Hexi stations in your location then I suggest downloading the Hexi app and find the nearest Hexi station if it is there in your location. In my city Nashik, there are plenty of Hexi stations at different locations.

How to contact Hexi customer care?

• I have already mentioned the steps to report any problem concerned with Hexi app, payment or Hexi bicycles in this post, you may go through it.
• Contact details are mentioned in the Hexi website and app.
  Hexi technologies
  Hero Youon Pvt Ltd
  Second floor, Augusta point, golf course rd, Gurgaon, Haryana.
  Phone: 07528810000, Email: support@hexi.co.in

My experience with Hexi customer care

• I had some issues and queries about Hexi app so I tried calling them on the above-mentioned number. Initially, I could not connect as it was showing switched off but I did not let it go and tried the next day and this time I was connected successfully.
• The lady at the other end was not very active and soft-spoken but quite enough to answer all my queries and suffice my issues. 
• I also mentioned about damaged Hexi bikes’ and she told me to click the picture of those bicycles and send it to them through the Hexi app and they will take the necessary action.

Conclusion:

Overall it was a nice experience of riding bicycles using the Hexi app but still, the app, as well as the working system of Hexi, needs more development I think. At least they must have the record of the condition of the Hexi bikes available on the stations regularly. They should also notify before completing the 30 minutes ride to avoid extra payment of Rs. 5 per 30 minutes.

Have you ever ridden the Hexi bikes? If yes then how was your experience and what is your feedback?

How to use Hexi app for riding bicycles?

What is Hexi?

Hexi is a transportation technology company established in Gurgaon, India. They promote and provide environment-friendly transport such as bicycle, electric vehicles, etc to the commuters. Their products are Smart E-Rickshaws and Smart Bicycles which are embedded with intelligent AI systems. Very soon Hexi Scooters will also be included in their products’ list. I have tried Hexi bicycles so here I will talk about it only.

How to use the Hexi app for riding Hexi bicycles?

1. Download and install the Hexi mobility app and register yourself.
2. Once you are successfully registered, now you need to recharge your Hexi account to be able to ride the Hexi bicycles. Subscribe for one of the packages offered for riding the Hexi bikes. Packages are mentioned below:
   
   • Hexi ka Chota recharge - 30 minutes ride in Rs. 5
   • One day Pass – Unlimited ride for 1 day in Rs. 23
   • Weekly Pass - Unlimited ride for 1 week in Rs. 49
   • One month Pass - Unlimited ride for 30 days in Rs. 175
   • Six months Pass - Unlimited ride for 180 days in Rs. 706
3. Login the Hexi app and locate nearest Hexi stations in your location. Hexi stations are marked as “P” on the yellow and blue pin as shown in the image below.
4. Visit your nearest Hexi station. Hexi app is opened, click on the “Unlock Bike”, scan the QR code on the Hexi bicycle lock at the back to unlock the bicycle and this is ready to ride.
5. Once you reach your destination, find the nearest Hexi station from the Hexi app, park it there and lock the bicycle manually. Press “End trip” on the app and thus your ride is completed.

Also Read Review of Hexi app and Hexi bicycles based on my experience.

Things you need to be careful while riding Hexi bikes:

• Do not carry or park Hexi bikes/bicycles to your home, doing so may cause penalties.
• Do not park Hexi bicycle at any place other than Hexi stations to avoid penalties or termination of your Hexi account.
• You should ride a single trip of Hexi bike only for 30 minutes; if you ride beyond 30 minutes in a single trip then you have to pay extra Rs. 5 per 30 minutes irrespective of your subscription plan.

Note:

• Bluetooth, location and internet connection of the mobile should be turned ON while unlocking and locking the Hexi bicycles or using Hexi app or bicycle.
• Once you are subscribed to one of the subscription plans offered by Hexi you won’t be able to cancel it as they are not refundable.
• Go to the “MORE” section to find out various FAQs related to Hexi app, subscription plans, contact details, reporting a problem with Hexi app, bike or payment, etc.

How to report a problem if you have any issue with Hexi app, bicycle or payment?

• Open the Hexi app. Click on “MORE” at bottom right corner. Select “Report Problem” and fill the short form as per your issue.
• You may also contact Hexi through phone number 07528810000 or email id support@hexi.co.in

Panchavati – tourist attraction in Nashik

Panchavati

Panchavati holds major importance in Ramayana. This is the place where Lord Ram, Laxman, and Sita stayed and spent a few years of their exile period. There are many places to visit in Panchavati and most of them are temples. Panchavati is not a one-place tourist spot but there are several different parts around to look for within a walking distance. You do not need any vehicle to explore Panchavati but you can easily find and walk to all the temples nearby. While exploring Panchavati, you will see many small temples on each street. The infrastructure of the town is very old.

Location of Panchavati:

Panchavati is located at around 10 km from Nasik Road railway station. This is easily accessible by any vehicle. Park your vehicle in a spacious parking area near to the Ramkund and then start your exploration. Sacred Godavari River originated from Bramhagiri hill in Trambakeshwar flows through Panchavati.

Also, read below articles.

Trimbakeshwar temple in Nashik

Muktidhaam temple in Nashik

The sightseeing in Panchavati:

• Ramkund:

  Ramkund is a significant part of the Panchavati. This is the place where Lord Ram used to take bath when he stayed here. People come here for ash immersion (asthi visarjan) of their loved ones. People visiting Panchavati do not miss a holy dip in Ramkund. During Kumbhmela in Nasik, this place is congested as all saints and devotees come here to be blessed with the holy dip in Ramkund. On the banks of Ramkund, there are several small temples holding their own importance for a different reason. Sitakund and Laxmankund are also there close to the Ramkund.
  
  
  
  

• Kapaleshwar temple: 

  Kapaleshwar temple is very close to the Ramkund, just a few steps. This temple is dedicated to Lord Shiva and this is the only temple where you will find no Nandi statue in front like in other Shiva temples. Here Lord Shiva considered Nandi his Guru, therefore, no statue of Nandi here as a guard.
  

• Kalaram Temple: 

  This temple is devoted to Lord Ram. This temple is situated at 5 minutes walking distance from Ramkund and made up of black stones. Also the statues of Lord Ram, Laxman and Sita are black in color hence the name of the temple is Kalaram temple. Black colored statue of Lord Hanuman is facing his Lord Ram just before the entrance of the temple. This temple is quite spacious.
  
  

• Goreram Temple: 

  In this temple the idols of Lord Ram, Laxman and Sita are made of white marbles. Unlike Kalaram Temple this one is white in color hence the derived name is Goreram temple. This is located a few steps from Kalaram temple and smaller in size than Kalaram temple.
  
  
  

• Sita Gumpha: 

  Sita Gumpha is situated very close to the Goreram temple. This is the place where Sita stayed during exile period and Ravana captured her from here only. There are 5 banyan trees around Sita gumpha and Panchavati name derived from these 5 banyan trees only. Panch means 5 and vat means banyan trees, hence Panchavati. You may enter Sita gumpha and visit statues of Lord Ram, Laxman and Sita inside.
  
  

• Tapovan: 

  Tapovan is situated at 2 km distance from Ramkund in Pachavati. Here Laxman performed his penance and cut the nose of Surpanakha. There is nothing much for sightseeing. Godavari River flows through Tapovan from Panchavati. Two more sacred rivers merge here with Godavari River.
  
  

• Naroshankar temple: 

  The name of this temple is derived from its founder Naroshankar Rajebahadur. Seeking for the makeover and situated near to the Ramkund, this temple is devoted to Lord Shiva.
  

There are many more other temples such as Laxmi Narayan temple, Balaji temple, etc which you can visit when traveling to Panchavati in Nasik. What do you say, have you visited Panchavati and how was your tour here?

Also, read Anjaneri the birthplace of Lord Hanuman.